Customer Experience, AI, and The New Customer Economy

Learn what keeps customers coming back with Peter Shankman’s engaging keynote on customer experience and loyalty.

Why do customers leave — even when companies think they’re doing everything right? Peter Shankman’s customer experience keynote combines real-world case studies, data-backed insights, and genuinely funny storytelling to show sales teams, marketing leaders, and customer success organizations exactly what separates businesses customers love from those they abandon. His talks are high-energy, immediately actionable, and consistently rated among the best of any conference. Thursday, September 17th, from 6:00 pm to 8:00 pm at General Provision.

ABOUT PETER

Peter Shankman has never fit the mold, and that’s exactly why audiences love him. Known for his quick wit and larger-than-life energy, he turns rooms full of strangers into fully engaged audiences — not through a scripted, cookie-cutter approach, but by connecting with people on the fly, making every keynote different and every audience feel like they’re talking with a trusted friend who happens to be one of the world’s most dynamic thinkers.

Peter has founded and sold multiple companies, authored six bestselling books, and hosts the top-rated Faster Than Normal podcast on ADHD. He’s one of the most sought-after keynote speakers in the world, bringing the same real, raw, unforgettable energy whether he’s addressing Fortune 50 companies, international sales conferences, universities, government agencies, or small business owners.

TO REGISTER

Please visit our Eventbrite page to register for this exceptional event about programmatic advertising. SFIMA members are always FREE. Non-members and guests of members are $25. Please note that the $25 ticket fee can be applied toward a SFIMA membership. Contact [email protected] with questions about tickets or joining SFIMA.

AGENDA